Greetings:
VBA is moving up its start date to Tuesday, 13 October, for its direct deposit online process:
The U.S. Department of Veterans Affairs (VA), Veterans Benefit Administration (VBA) is transitioning to an exclusive online process on Oct. 13. This new process will allow Veterans to enroll in direct deposit and/or change bank account information and help eliminate fraudulent actions aimed at Veterans.
This is an earlier transition date than previously announced. Security threats while using paper forms and faxes are immense. This expedited change is needed to reduce hundreds of attempts, reported each month, to defraud Veterans through paper-based interactions.
While online changes with the more secure two-factor authentication process are strongly encouraged, any Veteran with questions about the process can call our helpline at 1-800-827-1000 (TTY: 711), or by going to their nearest VA regional office (if accepting in-person appointments) and change this information in person.
For additional information, please visit us at: .
Best wishes,
Marty Callaghan
Deputy Director, Claims Services
The American LegionOffice phone: (202) 735-2211
